Jana Small Finance Bank, headquartered in Bengaluru, India, began its journey in 1999 and has since emerged as a significant player in India's Urban Microfinance sector. Transformed into a scheduled commercial bank in March 2018, it has focused on serving under-banked and underserved communities across the country. As of March 31, 2023, the bank operates 754 outlets in 22 states and 2 union territories, with 272 of these located in unbanked rural areas.

Jana Small Finance Bank serves over 12 million customers, addressing their diverse financial needs. The bank emphasizes digital innovation, continuously introducing new products and services to enhance the banking experience for its customers.